Privacy Policy

1. Who we are

MiroSeo operates miroseo.com and sells WordPress plugins and digital licenses. For privacy-related requests, contact us at info@miroseo.com.

This policy applies to our website, checkout flows, customer support, and marketing communications. It does not replace the privacy policies of third-party services you choose to connect inside our plugins (for example OpenAI, Google, or payment processors).

2. Information we collect

We may collect the following categories of information:

• Account and order data — Name, email address, billing country, order history, license keys, and purchase details when you buy a plugin.
• Support communications — Information you send when you contact us, including message content and technical details needed to troubleshoot.
• Website usage data — IP address, browser type, pages visited, referring URL, and similar technical logs collected through cookies or analytics tools.
• License and update checks — Plugin version, site URL, and license key when our software checks for updates or validates a license.

We do not intentionally collect sensitive categories of data such as health information, government ID numbers, or payment card numbers on our own servers.

3. How we use information

We use personal information to:

• Process orders and deliver digital products, license keys, and download links.
• Provide customer support and respond to inquiries.
• Send transactional emails such as receipts, license delivery, and important product notices.
• Prevent fraud, abuse, and unauthorized license use.
• Improve our website, products, and documentation.
• Send marketing emails only where permitted by law and where you have opted in, when applicable.

4. Payment processors

Payments may be processed by authorized checkout partners such as Paddle, WooCommerce payment gateways, or similar providers. When you pay, your payment information is handled directly by the payment processor according to its own privacy policy and security standards.

We receive order confirmation details from the processor (for example name, email, amount paid, and transaction ID) so we can fulfill your purchase and provide support.

5. Data processed by our plugins

MiroSeo plugins are installed on your WordPress site. In normal use, post content, SEO metadata, WooCommerce orders, and other site data remain on your server or hosting environment unless a feature explicitly connects to an external service.

Some plugins offer optional integrations with third-party APIs (for example AI providers, Google Search Console, or analytics services). If you enable those features and provide your own API keys, data is transmitted according to your configuration and the third party’s terms. You are responsible for reviewing those services before connecting them.

6. Cookies and similar technologies

We use cookies and similar technologies to operate the website, remember preferences, measure traffic, and support checkout or security features. You can control cookies through your browser settings. Disabling some cookies may affect site functionality.

7. When we share information

We do not sell your personal information. We may share data only with:

• Payment processors and fraud-prevention providers to complete transactions.
• Hosting, email, analytics, and support tools that help us operate the business.
• Professional advisers or authorities when required by law or to protect our rights, users, or the public.

Service providers are permitted to use data only to perform services for us and must protect it appropriately.

8. Data retention

We retain personal information for as long as needed to fulfill orders, provide support, comply with legal obligations, resolve disputes, and enforce our agreements. Order and license records may be kept for accounting and tax purposes even after you stop using a product.

9. Security

We use reasonable technical and organizational measures to protect personal information, including HTTPS, access controls, and reputable hosting providers. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

10. Your rights

Depending on your location, you may have rights to access, correct, delete, restrict, or object to certain processing of your personal information, and to receive a copy of data you provided. You may also have the right to lodge a complaint with a supervisory authority.

To exercise these rights, contact info@miroseo.com. We may need to verify your identity before responding.

11. International transfers

We and our service providers may process information in countries other than your own. Where required, we take steps designed to ensure appropriate safeguards for cross-border transfers.

12. Children

Our services are not directed to children under 16, and we do not knowingly collect personal information from children. If you believe a child has provided us personal data, contact us and we will take appropriate steps to delete it.

13. Changes to this policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top shows when it was revised. Material changes will be posted on this page. Continued use of the website after an update means you accept the revised policy.